Welcome to neo-ne.com. These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your relationship with the neo-ne.com website (the “Service”) operated by NEO-NE STUDIOS LIMITED (“us”, “we”, or “our”).

Please read these Terms and Conditions carefully before using our Service. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

 

1. DEFINITIONS AND INTERPRETATION

Service: The website neo-ne.com operated by NEO-NE STUDIOS LIMITED.

User/You: Any individual, firm, or company who accesses, browses, or purchases goods through the Service.

Products: The goods, items, designs, frames, prints, lighting components, or exploratory mediums made available for acquisition or viewing via the Service.

2. PURCHASES AND PAYMENT

If you wish to purchase any Product made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that:

You have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase.

The information you supply to us is true, correct, and complete.

By submitting such information, you grant us the right to provide the information to third-party payment processors for purposes of facilitating the completion of Purchases.

We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: Product availability, errors in the description or price of the Product, error in your order, or suspected unauthorized or illegal transactions.

3. AVAILABILITY, ERRORS, AND INACCURACIES

We are constantly updating our offerings of Products on the Service. The Products available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other websites.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

4. INTELLECTUAL PROPERTY AND ARCHITECTURAL RIGHTS

The Service and its original content, features, functionalities, structural layouts, and all physical or digital product designs (including but not limited to industrial frame geometry, photographic prints, and fabricated lighting structures) are and will remain the exclusive property of NEO-NE STUDIOS LIMITED and its director, Neo Li.

Our intellectual property, design assets, and trademarks may not be used in connection with any product or service without the prior written consent of Neo Li. Reproduction, duplication, imitation, or extraction of any design element, silhouette, or visual asset for commercial use is strictly prohibited.

5. PROTOTYPES AND RESEARCH & DEVELOPMENT (R&D) ITEMS

Certain physical items displayed on the Service (including but not limited to designated lighting fixtures under the “Lights” sector) may be classified as ongoing design research, prototypes, or limited experimental fabrications.

We reserve the right to display items for conceptual and exhibition purposes without structural obligation to fulfill mass commercial supply. Production specifications for experimental items are subject to change without notice based on material constraints and fabrication tolerances.

6. LIMITATION OF LIABILITY

In no event shall NEO-NE STUDIOS LIMITED, nor its director, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

Your access to or use of or inability to access or use the Service.

Any conduct or content of any third party on the Service.

Any content obtained from the Service.

Unauthorized access, use, or alteration of your transmissions or data, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.

7. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless NEO-NE STUDIOS LIMITED and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of:

Your use and access of the Service, by you or any person using your network credentials.

A breach of these Terms.

8. GOVERNING LAW AND JURISDICTION

These Terms shall be governed and construed in accordance with the laws of the Hong Kong Special Administrative Region (HKSAR), without regard to its conflict of law provisions. Any legal action or proceeding relating to your access to, or use of, the Service shall be instituted exclusively in the courts of Hong Kong.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service.

9. TERMINATION

We may terminate or suspend your access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

10. CHANGES TO TERMS AND CONDITIONS

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

11. CONTACT INQUIRIES

If you have any questions or require formal interpretation of these Terms and Conditions, please contact the studio:

NEO-NE STUDIOS LIMITED

neon@neo-ne.com